Bertazzoni MAST305DFMXE User Manual download pdf (Page 21)

The warranties provided by Bertazzoni Spa in this

statement apply exclusively to Bertazzoni applian-

ces and accessories sold as new products to the

original owner by a Bertazzoni authorized distribu-

tor, retailer, dealer or service center and installed

in the United States and Canada. The warranties

provided in this statement are not transferable

and have validity from the date of installation.

Coverage information

Bertazzoni SpA will repair or replace any compo-

nent part which fails or proves defective due to

materials and/or workmanship within 2 years from

the date of installation and under conditions of

normal residential use. Repair or replacement will

be free of charge, including labor at standard ra-

tes and shipping expenses. Repair service must

be performed by a Bertazzoni Authorized Service

Center during normal working hours.

Cosmetic warranty

Bertazzoni will cover parts showing cosmetic de-

fects in material and workmanship for a period

of thirty (30) days from date of installation of the

unit. This coverage will include scratches, stains,

surface imperfections on stainless steel, paint and

porcelain, with the exclusion of slight diﬀ erences

in color due to materials and painting/enamelling

technologies.

Exclusions are labor costs, B stock items, out-

of-box appliances and display units.

How to obtain service

To obtain warranty service please contact Bertaz-

zoni Customer Service at the numbers below and

provide model number, serial number and date of

purchase.

ENGLISH 866 905 0010

if located in the US, BC, B, Sk and MB

FRANCAIS 800 561 7265

if located in ON, QC, PE, NU, NS, NL, NB

Save proof of original purchase or of original in-

stallation to establish warranty period. Copy of the

product serial tag is aﬃ xed to the back cover of

the instruction manual.

What is not covered

The product used in any commercial application

Repair service provided by other than a Bertazzo-

ni authorized service agency.

Damage or repair service to correct service pro-

vided by an unauthorized agency or the use of

unauthorized parts.

Installation not in accordance with local electrical

codes or plumbing codes.

Defects or damage due to improper storage of the

product.

Defects or damage or missing parts on products

sold out of the original factory packaging or from

displays.

Service calls or repairs to correct the installation

of the product and/or related accessories.

Service calls to connect, convert or otherwise re-

pair the electrical wiring and/or gas line to properly

use the product.

Service calls to provide instructions on the use of

a Bertazzoni product.

Repair service due to product usage in manner

other than what is normal and customary for home

use.

Replacement of wear and tear parts

Replacement of glasses and light bulbs if they are

claimed to have failed later than 30 days after in-

stallation and in no case later than 4 months after

date of purchase

Defects and damages arising from accident, alte-

ration, misuse, abuse, improper installation.

Defects and damages arising from transportation

of the product to the home of the owner.

Defects and damage arising from external forces

beyond the control of Bertazzoni SpA such as ﬁ re,

ﬂ ood, earthquakes and other acts of God.

In case the product will be installed in a re-

mote area, where certiﬁ ed trained technicians

are not reasonably available, the customer will

be responsible for the transportation costs for

the delivery of the product to the nearest au-

thorized service center or for the displacement

costs of a certiﬁ ed trained technician.

Bertazzoni does not assume any responsibi-

lity for incidental or consequential damages.

Some states do not allow the exclusion or limi-

tation of incidental or consequential damages, so

the above limitation or exclusion may not apply to

you. This warranty gives you speciﬁ c legal rights

and you may also have other rights which may

vary from state to state or province to province.

TWO YEAR LIMITED WARRANTY

/ Two year limited warranty

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Bertazzoni MAST305DFMXE User Manual Page 21

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